Contact Us

At Blyvo, we are committed to providing prompt, clear, and helpful customer support. Whether you have questions about your order, shipping, product details, or general inquiries, our team is here to assist you.

1. Customer Support

For all general questions, product inquiries, or order-related issues, please contact our support team:

Email: [email protected]
Phone: +86 14345686789
Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (Local Time)
Response Time: We aim to respond to all messages within 24–48 business hours.

2. Business Address

For written correspondence or business-related inquiries, you may reach us at our business location:

天津市河东区津滨大道53号2036号,
天津市, China

Please note: This is not a return address. To initiate a return or exchange, please contact us first for instructions.

3. Order & Shipping Inquiries

If you are contacting us regarding an existing order, please include your order number in your message to help us assist you faster.

For detailed information regarding order processing and delivery times, please refer to our [Shipping Policy].

4. Returns & Exchanges

To initiate a return or exchange, please first review our [Returns & Exchanges Policy]. You must request authorization before sending any items back to us.

5. Business & Partnership Inquiries

For wholesale, press, or collaboration requests, please reach out to us via email at [email protected] with the subject line “Business Inquiry”.

6. Feedback

Your feedback helps us improve. If you have any comments, suggestions, or product reviews, we would love to hear from you.

We appreciate your trust in Blyvo and look forward to assisting you.